FAQ

Are you dog friendly?

We all love dogs at the Anchor and have many four legged friends between us.
However we appreciate that some people don't (we know - madness right!???). This is why we designate the bar tables to welcome our four-legged friends. If you are booking a table and would like to bring your dog, please make a note of this on your booking, or let us know when you call, as we have limited availability. That way we can make sure we book you a table in the right place and you won't be disappointed when you arrive. We also ask that you keep your dog on a lead and that they sit under or as close to your table as possible, so the team aren't hopping over tripping hazards while trying to serve.

Do you cater for Gluten Free / Vegan / Dairy Free?

Everything we serve at the Anchor is homemade and the team have a great deal of knowledge about our menu. We have masses of choice and when planning our menu we will always think through how our dishes can be adapted to be gluten free, dairy free or vegan. We will always have a gluten free / dairy free homemade dessert, as well as Styles dairy free ice creams and sorbets.

Do you have disabled facilities?

The Anchor is a very old building, built in 1737 and with varying floor levels. The good news is, that even though the Anchor dining areas are on two levels, both are accessible via ground floor, so easily accessed via a wheelchair. Our toilets have two steps up to them, so unfortunately aren't easily accessible for people with mobility issues. We do have disabled facilities in one of our ground floor accommodation rooms, which can be used if the room is vacant, or can be included in an events package if booking for a large party/ event. We have a wheelchair ramp that can be used when required. This is something that we are always working on improving. Please give us a call, we will be happy to talk through what we can do. If you are booking with a wheelchair or mobility issue, let us know and we will make sure you are on a table that will make your access very easy.

We're coming to celebrate, can we bring a cake & decorations?

You are very welcome to bring helium balloons o pop on the table. We ask you not to bring table confetti, nor decorations that would need to be stuck to walls or hung from lights etc. Let us know in advance if you're celebrating and we can prepare a birthday/celebration plate for the special someone's dessert plate. Due to allergens and the need to reduce anything coming in to the kitchen that is not from a vetted supplier, we don't allow birthday cakes to be brought in. We ask you to respect that our business is as a food and drink supplier. In the same way that you would not bring your own alcohol, we ask you not to bring your own food/dessert in the way of a celebration cake. We provide a complimentary birthday/ celebration plate with a petit fours or to plate an ordered dessert, with a candle for birthdays, which always go down a treat!

Are you family friendly?

Absolutely! in fact we've won awards for it! Again, make a note on your booking if there are children in your party and we'll make sure we will put you on a table where you feel most comfortable. We also supply lego and colouring in for little ones. We also have a small outdoor play area. Our children's menu is full of homemade dishes that are tried and tested on our own little people to make sure they go down well!

Deposits

For parties of 8+ we ask that a deposit of £5 or £10 per person (depending on the day/time and whether a pre-order has been provided) is paid to confirm your reservation*. We understand that party sizes may go up or down leading up to the event, therefore the cut off for individual deposits to be returned is 10am, two days prior to your booking, deposits after this time will be forfeited. *terms for special event and function deposits will vary. However bookings of 14 people or more require us to block out bookings from other customers, therefore the first 14 deposits of any large party 14+ become non-refundable two weeks prior to the booking. Private dining and event deposits may differ and will be agreed before bookings are confirmed.